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Security Services

Our company values of Integrity, Teamwork, Attitude, Performance and Passion were carefully chosen and form the framework for our commitment to outstanding customer service as well as guiding our daily actions. Zatco Al-Zafran Company Security Services has various communication platforms in place to ensure open and transparent communication via the likes of Employee Representative Forums, grievance procedure and Employee Trust representatives, ensuring the attention of personnel at all times.

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The company also utilizes a customer satisfaction questionnaire to determine service standards which complements existing service level agreements used by business partners, this is focused on direct service delivery by personnel on the ground,management and supervision.